Here, we hope to answer some commonly asked questions about the studio
Do I need to be crafty to attend an event?
Absolutely not! Our workshops provide skilled & guided instruction in a relaxed environment. Just bring your willingness to learn & you’ll transform unfinished pieces of wood into beautiful, personalized works of art!
What is considered a custom design?
A custom design is something we do not currently have in our gallery or a design you would like to change the wording or orientation of. Personalization on designs we currently offer is NOT considered custom and requires no additional ticket. Simply put your personalized information in the personalization box provided at registration.
What kind of paint do you use?
We are proud to say that we use low-VOC & zero-VOC water based interior (latex) paint.
Can I bring my own snacks or food to your workshops?
Absolutely! Bring in your favorite beverage as well. There are no additional clean-up fees!
Do you ship your signs?
Creative Grain Studio can ship directly to you or ship the sign as a gift to your desired address. Our signs make wonderful gifts! Just submit the online form with the details of where you need the sign shipped. Shipping will be included in the invoice & once that is paid, we will begin working your project. It will be shipped with package tracking as well.
Do you offer military discounts?
As a local military spouse owned & operated studio we are proud to say that we do offer military discounts! Please send us an email at firstname.lastname@example.org for more information.
Does my finished project need to look like the project in the online gallery?
Of course not! One of the greatest things about our workshops is that you are able to personalize your project right down to the background color & the colors of the design!
For a public or private workshop, what is the very minimum to hold a class?
In order to hold a workshop, whether it be private or public, we do need to have 6 paid registered guests. We do hold the the right to cancel a workshop with 5 guests or below. We do our very best to accommodate!
Do you sell gift cards?
Yes we do! Our gift cards are made from a block of wood & can be personalized! They can be delivered by email as well & contain instructions to redeem them at checkout. Check out our gift card page.
Where are you located & where do we park?
We are located in historical San Marco off of Hendricks Avenue right next to the Tropical Smoothie Cafe. You may park right behind our studio off of Landon Avenue, where we share a parking lot with Tropical Smoothie Cafe OR you may park directly on Landon Avenue as well. We love our neighbors so please do not block anyone’s driveways!
Do you rent the studio for personal events? Such as business meetings, social gatherings, etc..
Yes, we do! If you would like to rent the studio please email us at email@example.com for more information.
What is the price per person for private events?
There are 2 types of workshops to choose from both varying in size and price. Please refer to the Private Events page for more details. We do not have group discounts.
When can I host a Private Event?
We are flexible on dates and times. We try to hold just one workshop per day, per studio, but exceptions are made. We ask 90 minutes between workshops. Weeknight and weekend events are available, but act quickly because we schedule public workshops on weekends. We will work with you to accommodate an ideal date and time for your group.
Okay, I’m ready to book a Private Event. What’s my next step?
Workshops are based on a first come, first serve basis. Please read all available information on setting up an event before contacting us to reserve your date. Dates will not be saved by request, a deposit is required to save your date.
We do our absolute best to ensure your event on your desired date, but please note, we reserve the right to deny a date request regardless of calendar availability due to outside personal obligations (travel, events, holiday/family commitments).
Please visit our Private Workshops Page to submit the request form.
Upon receipt of this information, a Paypal invoice will be emailed to you. You have 24 hours to complete the deposit and your workshop will be on the calendar within 48 hours, ready for registrations!
I’m short a few people for your private party minimums and don’t want to lose my deposit.
We encourage you to join us for a public workshop. Check out our calendar for San Marco for available workshops. You will be placed together as a group.
I’d like to see “this” as an option!
We are always open to suggestions! If you’d like to suggest a design that you would like to see in our studio, please send us an email with the subject line – “idea!” We cannot guarantee your sign will show up in the gallery.
Can you make something specific for me?
If you would like something created just for you, please choose the “custom Design add-on” ticket at check out. There is a $20 design fee that applies to public and private workshops. We will cannot re-create any design that is copyrighted or protected under licensing. All requests must be made 72 hours in advance. If the “add on” ticket is not available on a workshop’s ticketing, it is not available.
May I sit next to my friends?
Each of our tables seat 6 guests. Be sure to put the people you would like to seat next to on your registration form! We recommend your friends sign up right around the same time to ensure everyone gets a seat in the same workshop.
I have to cancel or I couldn’t make my workshop.
Things happen, that’s okay! You should still have a beautiful piece for your home, made by you! You may come to any similar public workshop on our calendar to make your project! Due to the individualized materials, no refunds are given for missed or cancelled workshops.
Can we work on one project together?
For the safety and comfort for our guests and instructors we have a one project per person policy to ensure proper workspace and prevent over crowding – regardless of the amount of guests registered for the event.
Can I bring a younger crafter?
Unless specified our workshops are for guests 18 and older ONLY. Families are welcome to attend Open Studio’s, “BFF” workshops, and special family events. Mommy and Me is recommended for 4 and up.
Prompt start time: Workshops begin no later than 5 minutes after scheduled start times. Out of respect and comfort for our crafters, if you arrive 15 minutes or later to a workshop you may be asked to re-schedule for another time.